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Our Price Plan

Pricing Plans

Transparent, Affordable, and Built Around Your Needs

Whether you’re an individual managing personal health records or a team handling high-volume medical data, our pricing is designed to give you maximum value. Pay only for what you need, upgrade anytime, and enjoy full access to secure, reliable tools built to streamline your process.
$0
For Life
Always Free
  • Store unlimited medical records
  • View and organize your health history
  • Share with any provider securely
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No hidden fees
$8.25 / mo
(Billed yearly)
Premium
  • Request records directly from providers
  • AI chat and health insights
  • Multi-view timeline and data
Start Free Trial
No hidden fees
$299
One Time Payment
Lifetime
  • Lifetime updates for new features
  • Premium health education
  • Premium support
Start Free Trial
No hidden fees

See the Difference

More Control and Flexibility Than Traditional Portals

Feature My Medical Records Typical Hospital Portals
Stores Records from Any Provider ✅ Yes ❌ Only from one hospital system
Secure privacy standards ✅ Yes ✅ Varies by system
Independently Owned ✅ No VC or PE funding ❌ Often part of larger network
U.S.-Based Servers ✅ Yes ✅ / ❌ Varies
Share Records Instantly ✅ Easy & secure sharing ❌ Limited or complicated
Insightful Visualizations ✅ Built-in health summaries ❌ Rarely included
Request Records Easily ✅ With just a few clicks ❌ Requires phone/email/fax
Control Over Your Data ✅ You decide who sees it ❌ Limited control
Works Across Providers ✅ Unified view ❌ Fragmented across systems
No Data Selling ✅ Never sold or shared ❌ Terms vary
Frequently ask questions

Your Questions About Managing Family Health Records—Answered

Privacy & Security

Yes. We use 256-bit AES encryption (the same standard banks use) to protect your data at rest, and TLS 1.3 encryption for data in transit. Your information is encrypted before it leaves your device, and we employ zero-knowledge architecture—meaning even we cannot access your unencrypted health data.
Only you—and the people you explicitly grant access to. You control exactly what information is shared, with whom, and for how long. You can revoke access at any time, and audit logs show you exactly who has viewed which records.
Never. We do not sell your health data to advertisers, pharmaceutical companies, insurance companies, or anyone else. We do not use your personal health information to train AI models without your explicit consent. Your data belongs to you.
You can export all your data at any time in standard formats (PDF, CSV, JSON). We recommend regular exports as backups. In the unlikely event of service discontinuation, we will provide advance notice and extended export periods.

Functionality & Usability

Absolutely. Generate comprehensive PDF summaries for any family member in seconds, export specific records, or give providers secure view-only access to selected information. You can also export your complete data archive at any time.
The app requires internet connection for syncing and AI features. However, previously loaded records remain viewable offline. We recommend ensuring you have key records downloaded for emergency access.
Most users complete initial setup and upload their first records within 15 minutes. Our AI organizes documents automatically, so you don’t need to manually categorize everything. We provide dedicated onboarding support, video tutorials, and live chat assistance.
Yes—that’s one of our core features. Create unlimited profiles for children, aging parents, spouse, or other dependents. Switch between profiles instantly, manage permissions separately for each person, and view family-wide calendars and medication schedules.

Integration & Coordination

We’re actively working on direct EHR integrations. Soon, you can easily import records from patient portals (MyChart, Epic, Cerner) by uploading downloaded files. Our AI automatically extracts and organizes the information.
Upload records in any format—PDFs, images, scanned documents, or data files. Our AI reads and organizes them automatically. You can also request records from providers and upload them directly through the app.
Yes. You control exactly what each provider sees. Share your complete record with your primary care doctor, only relevant labs with specialists, or create custom record bundles for new providers. Access can be temporary or ongoing.
We are working on integrations with Apple Health, Google Fit, and can process data from most health tracking apps and devices. Upload exported data files and our AI will incorporate them into your health timeline.

Medical Record Organization

We recommend keeping all chronic condition-related records indefinitely, immunization records permanently, and recent visit notes/test results for at least 7 years. Our app stores everything with unlimited storage, so you never have to delete important health history.
Use the AI Health Assistant to query your records—ask questions like “Show my A1C levels over the past year” or “When did I start taking metformin?” The timeline view visualizes your complete health journey, making patterns easier to spot and share with providers.
Essential records include: diagnosis documentation, current medication lists, recent lab results and imaging reports, specialist visit summaries, hospital discharge papers, insurance information, and emergency contact details. Our setup wizard helps you prioritize what to upload first.
Create provider-specific sharing rules and record bundles. Tag records by specialty, condition, or provider. Use the AI to generate specialist-specific summaries that include only relevant history—your cardiologist doesn’t need your dermatology records.

Care Coordination

Tag each provider with their specialty and assign them to specific conditions or body systems. The app shows you which provider prescribed each medication, ordered each test, and made each diagnosis. Create a provider directory with contact info and specialty focus.
Document both recommendations in visit notes. Use the AI to create a summary showing the conflict, then share it with your primary care doctor who can help coordinate. The app’s timeline view makes it easy to see when different specialists made different recommendations.
Before appointments, check your records for recent relevant tests. Share recent results with new specialists proactively. Use sharing controls to give all providers access to your complete test history, reducing redundant orders.
Use the pre-visit preparation feature to generate appointment-specific summaries. Generally include: current medication list, recent relevant test results, new symptoms since last visit, questions you want answered, and any changes other specialists have made.

Cost & Value

We offer a free version that has limited access to AI features. The premium (subscription) version gives full access to all AI features such as chat and insights and unlimited family profiles. Annual subscriptions receive significant discounts, and we offer a lifetime subscription option for one-time payment with permanent access.
All core features—unlimited family profiles, AI Health Assistant, record storage, sharing controls, and visit recording—are included in all paid plans.
While insurance doesn’t typically cover app subscriptions directly, you can use FSA/HSA funds to pay for our service. We partner with telehealth providers to help you obtain Letters of Medical Necessity, making the subscription reimbursable through your flexible spending or health savings account.
Lifetime subscription includes the features in the premium version: permanent access to all current and future features, unlimited family member profiles, unlimited storage, priority customer support, and all app updates. It’s a one-time payment that supports ongoing development while giving you perpetual access.

Support & Reliability

We offer live chat support during business hours, email support with 24-hour response times and onboarding assistance for new users. Premium subscriptions includes priority response times.
Our support team includes trained specialists who understand chronic illness management and family caregiving challenges. While we cannot provide medical advice, we can help you organize records, set up sharing, and make the most of the app’s features.
Yes. We provide a resource library with guides on: organizing medical records, preparing for appointments, coordinating care between specialists, managing medications safely, caregiver self-care, and condition-specific record management tips.

Family & Caregiver Questions

Absolutely. You maintain full control of their profile from your account. They don’t need their own login or device. You can upload their records, schedule appointments, and share information with their providers—all from your phone.
Use the shared caregiver feature to grant your siblings view-only or edit access to your parents’ profiles. You control what they can see and whether they can make changes. Perfect for coordinating care across multiple family caregivers.
Yes. You can grant age-appropriate access levels—from view-only to full management. This helps teenagers with chronic conditions learn to manage their own healthcare while you maintain oversight and can step in when needed.

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