mmrCRM pricing

One practice fee. Plus $49 per user.

mmrCRM is $99 a month for your practice and $49 a month for each person on your team who signs in. Call recording and transcripts and the Timeclock app are add-ons you turn on only if you need them.

BAA includedBilled monthlyUsers counted for you

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Your monthly billExample

A practice with 4 people who sign in

mmrCRM practice feeOne per practice$99.00

mmrCRM user4 users × $49.00$196.00

Call recording and transcriptsAdd-on · 4 users × $8.00$32.00

Total per month$327.00

Pricing

What mmrCRM costs

Our standard prices. Your invoice has at most four lines: the practice fee, your users, and each add-on you turn on.

Every practice

mmrCRM

The EHR, the phone system and the inbox, in one login.

$99/ month

Practice feeOne per practice.

$49/ user / month

Each userEveryone with an active login. Counted for you, and prorated when it changes.

Included for every user

Charting, intake forms, consents and e-signatures
Your own practice phone number, answered right in mmrCRM
One inbox for calls, texts, email, voicemail, web chat and portal messages
Scheduling, reminders, a waitlist and no-show follow-up
A patient pipeline with automated follow-ups
AI chat for your website
Patient balances, cards on file and payment plans
Video visits on Google Meet
Two-way sync with Charm EHR, if you use it
A signed BAA, role-based access and an audit log

Request a demo

Add-ons

Optional. Billed only while they're on.

Call recording and transcripts

$8/ user / month

Records and transcribes your team's calls. One switch for the whole practice, billed for every user. Without it, no call is recorded or transcribed; voicemails are kept either way.

Timeclock

$40/ tracked staff member / month

A desktop app for clocking in and out: hours, active time, breaks, the task each person was on and screenshots during a session. You choose who is tracked, and only they are billed.

Paid to other companies, not to mmrCRM

mmrCRM connects to these services. Each one is your practice's own account, billed by that company.

Charm EHROptional. If you keep charting in Charm, your Charm subscription stays with Charm, and insurance eligibility checks run through Charm are billed by Charm.

Spruce HealthHIPAA-secure texting and fax, on your own Spruce account.

Google Workspace or Microsoft 365Your practice email and calendars. Video visits run on Google Meet, which needs Google Workspace (Business Standard or higher for transcripts).

StripePatient payments go straight to your own Stripe account, at Stripe's processing fees.

Estimate

What would your practice pay?

Your team

Move the sliders to match your practice. The total updates as you go.

Users4

Everyone on your team who signs in to mmrCRM.

Call recording and transcripts$8 per user a month, for every user

Staff tracked by Timeclock0

Only the staff you choose to track. Never more than your users.

Your estimated bill

Practice feeOne per practice$99

Users4 users × $49$196

Call recording and transcriptsOff$0

TimeclockNobody tracked$0

Total per month

$295/ month

$3,540 a year

Request a demo

An estimate at our standard prices, before any discount. Your bill counts the logins your practice actually has, and a change during the month is prorated on your next invoice.

Questions

Pricing questions

What counts as a user?

Anyone on your team with an active mmrCRM login: clinicians, front desk, billing and managers. Someone you've invited isn't counted until they accept, and a login you deactivate stops being billed.

What happens when we add or remove someone during the month?

mmrCRM keeps the count for you. When it changes, the difference is prorated on your next invoice, so nobody has to tell us.

Does call recording have to be on for everyone?

Yes. It's one switch for the whole practice and is billed for every user, so every call is handled the same way. Without it, no call is recorded or transcribed. Voicemails are kept either way.

Who is billed for Timeclock?

Only the staff you choose to track, at $40 each a month. Staff you don't track aren't billed, and their hours don't appear in any Timeclock report.

What does a solo clinician pay?

$148 a month: the $99 practice fee plus one user at $49. Call recording and transcripts would add $8.

Is there anything else we pay mmrCRM?

No. Your mmrCRM invoice has at most four lines: the practice fee, your users, and the two add-ons if you turn them on. Services you pay other companies for, such as Charm, Spruce Health, Google Workspace and Stripe's processing fees, stay with those companies.

Does the price change if we use Charm EHR?

No. mmrCRM costs the same whether it's your EHR or runs alongside Charm with two-way sync. See mmrCRM for Charm practices for what the sync covers.

Is the Business Associate Agreement extra?

No. Every practice signs mmrCRM's Business Associate Agreement during setup, at no charge.

How do we pay?

By card, billed monthly by My Medical Records. Your practice's super admin manages the card, the billing contact and past invoices in Settings → Plan & billing.

If prices change, when does it apply?

From your next billing date, never partway through a month you've already been billed for.