Provider Help Center | My Medical Records | My Medical Records

Provider Help Center

How can we help?

Guides and answers for providers — getting started, managing patients and records, billing, and security.

Getting started

Set up your practice accountCreate your account, add your practice details, and invite your team.Invite and manage your teamAdd staff, assign role-based permissions, and manage access.

Patients & records

Add patients and import recordsAdd a patient, connect portals, and import existing records.Share records with a patient or providerSend a complete, current record securely in seconds.

Billing & plans

Plans, billing, and invoicesUnderstand plan options, billing cycles, and where to find invoices.

Security & compliance

HIPAA, BAA, and securityHow records are protected, and how the BAA is included on every plan.

Still need help?

Our team is happy to help you get set up.